Frequently asked questions
I have a painting on canvas, can you stretch it?
Yes, we can! We can stretch canvas in our shop and have it ready to mount in a frame or hang on a wall.
How will I know when my order is finished?
We will call and/or send you an email. Please be sure to give us the most up-to-date contact information.
How are your frames packaged?
We cushion the frames with layers of foam wrap, folding the long ends over to protect the corners. Next, we put your foam wrapped frame between pieces of beadboard for an added layer of protection. This process helps prevent movement when shipping.
Can I ship to Canada / International?
As of now, we only ship to the lower 48 states.
What carrier will ship my order?
Typically, we ship UPS. For oversized packages we will ship through a freight service.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number.
What forms of payment do you accept?
Credit/Debit cards, PayPal, and check.
How do I measure for a custom frame?
Measure the exact height and width of your artwork?