Question 1

I have a painting on canvas, can you stretch it?"

Accepted Answer

Yes, we can!  We can stretch canvas in our shop and have it ready to mount in a frame or hang on a wall.

Question 2

How will I know when my order is finished?

Accepted Answer

We will call and/or send you an email.  Please be sure to give us the most up-to-date contact information.

Question 3

How are your frames packaged?

Accepted Answer

We cushion the frames with layers of foam wrap, folding the long ends over to protect the corners.  Next, we put your foam wrapped frame between pieces of beadboard for an added layer of protection.  This process helps prevent movement when shipping.

Question 4

Can I ship to Canada / International?

Accepted Answer

As of now, we only ship to the lower 48 states.

Question 5

What carrier will ship my order?

Accepted Answer

Typically, we ship via UPS we also offer FedEx. For oversized packages we will ship through a freight broker.

Question 6

How can I track my order?

Accepted Answer

Once your order has shipped, you will receive an email with a tracking number.

Question 7

What forms of payment do you accept?

Accepted Answer

Credit/Debit, PayPal, Venmo, Check or Cash.

Question 8

How do I measure for a custom frame?

Accepted Answer

Measure the exact height and width of your artwork?

☏ 406-777-5807

🏠︎ 105 Ravalli Street, Suite F, Stevensville, MT 59870

✉ Jordan@treasurestateframes.com

Frequently asked questions